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Appointments
WIS Scheduling in Bellevue: 425.688.0100
Hours: 8am-5:30pm, Mon-Fri
MRI Exams: 6am-7:00pm, Mon-Fri
7-3:30pm
Sat-Sun
WIS Scheduling in Issaquah: 425.688.0100
Hours: 8-5:30pm, Mon-Fri
8-4:30pm Sat-Sun
All imaging exams require a referral from
your physician. Once we have received your doctor’s order by phone or
fax, you can call the WIS location nearest you to schedule your exam. PET/CT
is currently available only in our Bellevue center.
We offer convenient weekday appointment times at both locations and special
extended weekday and weekend hours for MRI exams in Bellevue. Every effort
will be made to accommodate emergency or add-on requests.
When calling for an appointment,
please be prepared to provide the following information about the person for
whom the exam is being ordered:
- Name
- Address
- Social security number
- Insurance information
- Location of relevant imaging studies/films done in the last 2 years
- Date of follow-up appointment with referring physician
Insurance Issues
WIS accepts most major insurance plans. We’ll make every effort to contact your insurance company to gain authorization or certification for the ordered exam and verify coverage. However, you are ultimately responsible for paying for services, including any balance not covered by insurance. (See the Insurance and Billing section of this site for more details and a listing of contracted providers.)
Required Patient Forms
For your convenience, you can print out and complete some of the required paperwork in advance of your appointment. All patients must complete the Patient Registration and Patient History forms. Depending on your exam, other forms may be required. Go to the Patient Forms section of this site and click on the appropriate links.
Exam Day Check-In
On the day of your exam, we ask that you arrive 15 minutes prior to your exam time. This will allow us to verify your registration information and have you fill out any additional forms, as needed. Be sure to bring your insurance card(s) and any of the patient forms you printed out and completed.
Patients whose procedure requires an oral contrast agent for imaging enhancement will need to arrive an hour ahead of the exam to drink the contrast. If this pertains to your study, you will be advised of this requirement in your Patient Preparations guidelines.
If you are unable to keep your appointment, please notify our office at least 24 hours in advance, or as soon as possible.
Reports
Reports are normally sent to the referring clinician within 24 hours of the exam. The imaging study done at Washington Imaging Services may be only one tool in your clinician's work up. Thus, they may need additional time to correlate all of the associated reports and data before they are ready to talk to you. WIS and your referring clinician politely requests that you wait for your clinician's office to contact you about the scan results.
Film Reprint Policy
Referring clinician offices will be provided image studies on a CD or via the Internet (HIPAA compliant).
Clinician offices that require film of an imaging studywill have it provided to them at the time the scan is done. It will be delivered by a WIS courier or the patient can hand-deliver the fime.
1. If additional copies of the study are required:
- For a second referral or a personal copy, we will be happy to provide a CD copy of your study at no charge. You will be charged a fee for film copies (see below)
- To order, please contact the film library at 425-688-0100, ext 5 or via e-mail at filmlibrary@washingtonimaging.com. They will print the CD or film and take it to the front desk (at Suite 260 in Bellevue or Suite 105 in Issaquah) where you can pick the copies up.
- The CD copy is free. The film cost is $5.00 per sheet of film, not to exceed a maximum of $50 per copy of each study filmed. This can be paid for by credit card, check, or cash. Film orders require a 24-hour advance notice for both "to be picked up at the front desk" and "to be mailed" requests.
Note: If you want to have a CD sent to an address other than your home address we have on file, or to your clinician of record, or to be picked up by someone other than yourself, we will need to have a consent form signed by you.
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