Billing &
Insurance

 

Our Billing Policies

Payment Policy
Washington Imaging Services is committed to making your experience at our facilities as pleasant as possible; even after you complete your scan. As a convenience to you, we will submit your claim and any secondary claims to your insurance company under the benefit coverage that you specify. This includes workers’ compensation, auto insurance, and personal injury.

Insurance claims are prepared and sent on a daily basis. Washington Imaging and Overlake Imaging’s statements are prepared and sent on a 30 day billing cycle. These statements will provide an itemization of all account activity.

Important Billing Information
Imaging services which do not require a Washington state medical license are provided by Washington Imaging Services, LLC (“WIS”). All services which require a Washington state medical license are provided by the radiology physicians of Overlake Imaging Associates, Inc. (“Physicians”). WIS does not and cannot provide professional services which require a Washington state medical license.

You are responsible for payment for the services you receive at WIS even if those services are provided by Overlake Imaging Associates. Your medical insurance is a contract between you and your insurance company. It is your responsibility to know your deductible and copays. Our billing staff will file claims with your insurer and do everything within reason to assist you with your insurance billing, but ultimately you are responsible for any unpaid balance.

As a courtesy to you, and as is customary in the medical field, we may provide you with a combined statement for services received at WIS for (i) technical services performed by and owed to WIS and (ii) professional medical services provided by and owed to Overlake Imaging Associates. WIS is acting solely as your agent in collecting and remitting amounts owed to Overlake Imaging Associates. Ultimately, you are liable to Overlake Imaging Associates for its fees, and WIS has no liability to them for payment for its services, other than as an agent. Upon request, we will provide you the allocation of fees between WIS and Overlake Imaging Associates.

Patients with Insurance Coverage


If you have any questions or concerns about your bill or our billing process, please call our Billing Office at 425-453-4067 between the hours of 8:00am - 4:30pm. You may leave a message after hours.

As a courtesy to our patients we will bill your insurance carrier if the proper information has been provided. It is necessary for Washington Imaging Services and Overlake Imaging Associates to obtain a signature from you to do so. We may also attempt to verify insurance benefits in advance: however, this is not a confirmation or guarantee of coverage or payment. We will also be happy to bill most secondary insurance companies.

Pre-authorization may also be required by some insurance plans prior to your exam. If you have any questions regarding the pre-authorization requirements of your plan, please check your policy and/or contact your insurance carrier. You can also call the Billing Department at 425-453-4067 between the hours of 8:00am - 4:30pm.

Non-Covered Service
Any imaging services not covered by your existing insurance plan/policy will require payment in full at the time of the service or upon receipt of denial from your insurance carrier. We may also be able to work with you on a case-by-case basis to set up a payment plan for non-covered procedures.

For more information, view Billing & Insurance FAQs.

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